Client Advocate Job at Women's Help Center, Jacksonville, FL

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  • Women's Help Center
  • Jacksonville, FL

Job Description

This job is in Callahan, Florida Responsibilities

  • Perform pregnancy tests, intake counseling and life-affirming options consultations with clients
  • Encourage clients to express their feelings about their pregnancy and life circumstances to help them develop insight into themselves, their situation, and their relationships
  • Provide life-affirming options support via incoming phone calls and text messages
  • Maintain confidentiality of client records
  • Chart client interactions, progress, participation, and referrals appropriately in multiple software
systems • Evaluate client needs during appointments and create a client care plan to connect clients to appropriate resources, when needed
  • Provide routine follow-up care for clients and track client progress
  • Assist in the scheduling of clients seeking pregnancy services
  • Seek out and participate in ongoing training, education, and development for this position
  • Attend and participate in all staff meetings
  • Participate in organization events
  • Attend community meetings or events as required
  • Other duties assigned by management
Required Skills/Abilities
  • Proficiency in Microsoft Office
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills
  • Ability to manage time and prioritize effectively
  • Ability to work independently and be self-sufficient
  • Adept at learning quickly

Job Tags

Part time, Work at office

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