Job Description

Duties:

Clinical Support

• Prepare patients for examination including rooming and documenting chief complaints intake.
• Assist the provider during examinations and procedures as needed.
• Ensure accurate and timely documentation support within the EMR (e.g. eDerm).
• Maintain clean and organized treatment areas at each facility.
• Assist with specimen handling and proper labeling per protocol.
• Support patient education as directed by the provider.

Patient Intake & Documentation

• Complete patient intake including verification of demographics insurance (if applicable) medical history medications and allergies.
• Accurately document patient information visit notes and updates in the EMR in real-time or as directed.
• Assist the provider with additional charting including entering visit details procedures and follow-up instructions.
• Ensure charts are complete accurate and ready for provider review and sign-off.
• Maintain compliance with documentation standards and clinical protocols.

Patient Flow & Coordination

• Gather and escort patients from facility staff or waiting areas when needed.
• Coordinate with facility staff to ensure patients are ready and available for scheduled visits.
• Assist in managing patient flow to maintain provider efficiency.
• Communicate any delays no-shows or scheduling issues to the appropriate team.

Mobile & Travel Responsibilities

• Travel with the provider to multiple facilities in a single day as scheduled.
• Assist with loading transporting and setting up clinical supplies and equipment.
• Ensure all necessary materials are available for each location.
• Maintain professionalism and represent the organization positively at all facilities.

Administrative Support

• Assist with verifying patient information and documentation completeness.
• Support coordination of follow-up care instructions as directed.

Communicate with internal teams (PCCs CRCs Account Managers) regarding patient or scheduling needs.

Qualifications :

• Minimum 1 year of clinical experience preferably in dermatology or outpatient care.
• Valid drivers license and reliable transportation.
• Willingness and ability to travel between multiple facilities daily.
• Familiarity with electronic medical records (EMR); experience with dermatology systems preferred.
• Strong organizational and communication skills.

Additional Information :

Job Type:

• Full-time Mobile will travel to several facilities each day
• Mon - Friday - 8:30am - 4:30pm

Experience:

• Minimum 1 year of clinical experience preferably in dermatology or outpatient care. (Required)

Certifications/Licenses:

• Certified or Registered Medical Assistant preferred (CMA/RMA).

Remote Work :

No

Employment Type :

Full-time

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