Job Description

Position Summary:

The Admissions Summer Intern works alongside the Covenant College Admissions team to support campus visits guest engagement and office operations during the summer. Through this role the intern will gain practical experience in hospitality event support admissions systems and professional communication while helping create a positive and welcoming experience for prospective students and their families.

Qualifications for Position:

• Committed to the motto and vision of Covenant College and sharing it with others
• Excellent interpersonal communication skills
• High emotional intelligence
• Detail-oriented
• Friendly and outgoing demeanor
• Basic professionalism: reliability adaptability follow through
• Proficient written communicator
• Basic knowledge of Microsoft Office suite and Windows operating system
• Exercise discretion with sensitive information concerning future students
• Able to walk for long periods of time regardless of the weather

Expected Duties and Responsibilities:

• Dress and act in a professional manner.
• Be on time for all work shifts and communicate ahead of time with the supervisor if unable to work.
• Stay in regular contact with your supervisor and respond to emails and texts in a timely manner.
• Maintain a positive attitude and use language that cultivates a positive image of Covenant College.
• Manage projects that pertain to the Admissions work of engaging with guests.
• Engage with summer camp and conference leadership and attendees practicing campus hospitality and promoting the Covenant experience. This will sometimes include weekend assignments.
• Practice hospitality in all contexts including tours lunches phone conversations texts front desk and mixers.
• Be trained in tours Slate management visit planning student and parent communication phones and inquiry engagement; also golf carts Microsoft Office and the G-suite.
• Assist in office management including storage runs rolling t-shirts preparing mailings restocking snacks and beverages and other duties as assigned.
• Promptly respond to all meeting requests from the Visit Team.
• Cheerfully complete any other requests from the Visit Team.

Work Habits (with the alignment of Core Values) The College asks from its staff members the following fundamental work habits:

• Do good work. (Service Diligence Faithfulness)

• Take ownership of your job. (Selflessness Diligence Resourcefulness Enterprising Creative)

• Be punctual. (Service Diligence Integrity Faithfulness)

• Dress professionally and appropriately for your job. (Humility)

• Make suggestions when appropriate. (Resourcefulness Enterprising and Creative)

• Communicate openly and honestly. Seek to resolve differences in accordance with the scriptural patterns summarized in the Staff Manual policy on Fair Treatment as well as the Grievance and Appeals Procedure. (Integrity Faithfulness)

Resume skills development (NACE Competencies required by employers) to be developed

• Career & Self-Development by learning the many facets of being an ambassador and practicing hospitality on a professional level
• Communication in the form of engagement with all guests no matter their background
• Critical Thinking by learning how to discern what each guest needs when it comes to promoting Covenant
• Global Literacy through interaction with guests from multiple cultures backgrounds and denominations
• Leadership through learning how to make the first move to pull guests in and engage with them even when they dont make it easy
• Professionalism by maintaining a friendly and hospitable demeanor with all guests
• Teamwork by working with a high functioning and quick moving team interacting with members of the Covenant community all over campus to care well for guests
• Technology through acquiring a proficient knowledge of the Slate CRM

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

Standing & Walking: Will walk for approximately an hour at a time when giving tours.

Sitting: Remaining in the seated position

Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.

Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately loudly or quickly

Required Experience:

Intern

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