Job Description

What You'll Do:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develops and manages scope, objectives, deliverables and timelines that support business goals in collaboration with management and stakeholders.
• Designs solutions and configures applications to support day-to-day operations and business needs.
• Lead large, complex projects from conception, to design, through testing, implementation, and ongoing support.
• Facilitate requirements gathering sessions and evaluates business/operational process implications of system requirements, making appropriate design/redesign recommendations;
• Analyze business/operational processes of proposed or completed acquisitions. Provide plans to migrate process of acquired businesses to EGI applications/processes;
• Create and maintain processes and procedures to efficiently develop test and deploy decision support tools and reports used in operations. Develop reporting requirements to resolve a variety of business- and operational-related problems;
• Manage inventory and life cycle of routine reports to ensure efficient delivery of high quality, high impact business intelligence. Drive the development and enhancement of self-service reports and analytics capabilities, automating when possible;
• Document requirements and work flow diagrams with focus on process improvements.
• Develop programming specifications that can be passed to internal, as well as external programming resources as needed;
• Create and deploy test plans, testing, documenting, and tracking issues while ensuring timely issue resolution;
• Coordinate procedures development and system documentation;
• Create and maintain ad hoc data capture systems as required to provide data not captured by core business applications;
• Contribute to the ongoing development and implementation of a robust business acceptance process in terms of building internal customer relationships, documentation, user training, user support, regular communication and ongoing development.
• Provide expert coaching, training, and knowledge development to other members of EGI and its business units;
• Provide backup and support to EGI Information Technology Department at other EGI business units on an as needed basis;

Minimum Requirements and Qualifications/Education and Experience

• Bachelor’s in Computer Science, Industrial Engineering, or related field
• Experience as an application analyst or similar business analyst position in a manufacturing environment.
• Five to Ten years of experience with ERP/Integrated manufacturing systems with implementation experience. Cloud Suite Industrial (CSI)/Syteline experience is preferred.
• Proven experience with CRM systems. Salesforce experience is preferred.
• Demonstrated project management knowledge and experience. PMP certification is preferred.

Skills and Abilities

• Issue resolution and strong problem-solving skills.
• Analytical and quantitative skills, including ability to perform a variety of analyses.
• Ability to understand and interpret systems architectures from high-level.
• SQL knowledge and ability to write queries to mine and analyze data.
• Ability to coach, train, and develop people.
• Ability to work independently as well as in teams.
• Effective and professional written and verbal communication skills.
• Strong organizational and project/time management skills with ability to plan, organize and prioritize multiple projects and meet deadlines in a fast-paced environment.
• Execute and conclude projects in an efficient and effective manner with minimal guidance and supervision.
• Capability of thinking creatively to originate new ideas.
• Proven ability to consult with stakeholders, of all levels, to develop and execute solutions.
• Possess proactive and self-motivated capabilities to exercise independent judgement.
• Detail and results- oriented with a strong desire to succeed.
• Possess strong work ethic and sense of urgency in executing responsibilities.
• Produce high level of quality and accuracy with work and operate with integrity and ethically.
• Capability to learn and apply new technologies quickly.
• Maintain confidentiality at the highest level.
• Ability to travel 15-20% regionally and nationally (will vary per project).

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