Job Duties:
Are you ready to step into a position that combines your attention to detail and communication skills with your unrelenting drive to help others? Your work will ensure contract-pricing data is accurately loaded based on customer specifications, while ensuring we meet vendor rules around customer eligibility and accuracy in pricing.
Essential Functions:
● Demonstrates advanced knowledge of pricing and membership agreements
● Ability to review complex legal agreements and identify needed action items
● Analyze supplier contract bid awards to determine appropriate system hierarchical position to ensure accurate customer access
● Manage most complex supplier and customer pricing agreements
● Review and analyze supplier and customer contracts to ensure Company is compliant with agreements
● Determine appropriate member access to contract pricing based on required customer criteria
● Manages a portfolio of assigned suppliers and customers to ensure updates to pricing and member access are accurate; takes action to resolve discrepancies
● Works cross functionally to ensure Strategic and Intercompany pricing needs are met; takes corrective action as needed
● Assists in the SME review of partner agreements to ensure proposed language is in the best interest of the business
● Works cross functionally to ensure timely and accurate implementation of new and amended agreements related to contract pricing and membership
● Analyzes pricing and membership data to identify trends and gaps; actions as needed
● Reviews escalated issues and takes appropriate action to resolve
● Coordinates new team member training and evaluates member progress
● Reviews Credit and Debit requests for validity and accuracy
● Reviews team’s submitted reports to ensure any needed corrective action was taken
● Partners with business intelligence team to create and maintain team reports
● Assigns incoming requests to team work queue to appropriate representative
● Identifies opportunities for process and/or system enhancements
● Works collaboratively on projects to identify solutions and process improvements
● Researches escalated supplier and customer pricing and membership claims and takes corrective action within established timelines
● Provides training and ongoing support to team members; shares knowledge and best practices
● Works collaboratively on projects to identify solution and process improvements
What we're looking for:
Non-negotiable skills:
- Modern ERP Software (SAP and/or Oracle) experience required
- Intermediate Microsoft Office products; some experience with complex Excel formulas
- 3+ years of experience in a B2B manufacturing/distribution environment
Education:
Associates or higher degree preferred
GED/HS required
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