Job Description

Field Service Technician – We Will Train

Location: Glenwood Springs, CO

Pay: $30–$40/hour (based on experience)

Schedule: Monday–Friday, 7:00 AM–4:00 PM – No Weekends

Pella Western Slope is hiring a Service Technician for a customer-facing role working in homes and on job sites as a Field Service Technician. This is a hands-on position that requires strong construction skills, professionalism, and the ability to represent the company well with homeowners and trade partners.

What You’ll Be Doing

• Take the lead on service calls, diagnosing and resolving issues in the field
• Use your construction experience to troubleshoot and deliver quality repairs
• Build trust with homeowners and trade partners through clear communication and strong work
• Manage your day, your work, and your results with a high level of accountability

What We’re Looking For

• Construction experience required (carpentry, remodeling, installation, etc.)
• Comfortable using tools and working with your hands
• Able to problem-solve and figure things out in the field
• Reliable, shows up, and takes pride in the work

You do NOT need direct window and door experience. We will train you.

What We’ll Teach You

• How to service and repair Pella windows and doors
• How to diagnose issues and complete repairs
• How we run service calls and document work

Requirements

• Valid driver’s license (company vehicle provided)
• Ability to lift up to 100 lbs. alone (100+ with assistance) and climb ladders
• Pass a pre-employment drug screen and physical
• Strong construction background (carpentry, remodeling, installation, or similar)
• Solid problem-solving skills and ability to work independently in the field
• Strong communication skills – comfortable working directly with homeowners and trade partners
• Professional presence and ability to represent the company in customer homes and job sites
• Strong computer skills – able to use an iPad/tablet for service notes, job documentation, and communication
• Ability to stay organized, manage your schedule, and follow through on service work

Benefits

• Medical, dental, and vision starting the first of the month after hire
• 401(k) with company match
• Paid company holidays
• Paid PTO and sick time
• One-week paid winter break
• Company provided vehicle, tools, and materials provided

Pella Windows & Doors is an Equal Opportunity Employer. We are committed to a workplace free of discrimination and harassment and make employment decisions based on qualifications, merit, and business needs.

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