Job Description

12 month contract plus possible extensions

We are seeking an experienced Senior IT Business Analyst to play a key role in bridging business needs and technology solutions within a dynamic, enterprise environment. This position is both strategic and hands-on, focused on analyzing, designing, and delivering scalable and integrated solutions that support organizational objectives.

The ideal candidate brings a strong background in business process analysis, systems integration, and IT infrastructure, along with the ability to navigate complex challenges and drive meaningful outcomes through technology.

Key Responsibilities

• Collaborate with business and technical stakeholders to gather, analyze, and document detailed requirements (business, functional, and technical).
• Evaluate current-state processes, systems, and infrastructure to identify gaps, inefficiencies, and integration opportunities.
• Translate business needs into clear specifications, user stories, and actionable technical requirements.
• Lead and support initiatives involving system integrations, including APIs, middleware, and data exchanges across internal and external platforms.
• Partner with infrastructure and architecture teams to ensure solutions align with enterprise standards, security requirements, and performance expectations.
• Facilitate cross-functional solution design sessions, ensuring alignment across systems, integrations, and infrastructure.
• Develop and maintain documentation such as process flows, data diagrams, and system maps for both current and future states.
• Participate in vendor evaluations, RFP processes, and implementation planning activities.
• Support QA and UAT efforts by defining test scenarios, validating outcomes, and ensuring end-to-end functionality.
• Monitor solution performance post-implementation and contribute to continuous improvement efforts.
• Provide mentorship to junior analysts and contribute to the development of best practices, tools, and frameworks.

Qualifications

Required:

• Bachelor’s degree in Information Systems, Business, Computer Science, or a related field.
• 5+ years of experience as an IT Business Analyst, with a focus on enterprise systems and integrations.
• Strong analytical, problem-solving, and critical thinking skills.
• Proven experience in business process modeling and requirements elicitation.
• Solid understanding of system integration concepts, including APIs and middleware technologies.
• Working knowledge of IT infrastructure components such as networks, servers, cloud platforms, and security frameworks.
• Experience developing use cases, functional specifications, and technical documentation.
• Proficiency with tools such as Jira, Confluence, Visio, Lucidchart, and Microsoft Office Suite.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders.

Preferred:

• Master’s degree or MBA.
• Relevant certifications (e.g., CBAP, PMI-PBA, ITIL, TOGAF).
• Experience with enterprise platforms such as ServiceNow, Workday, Salesforce, or SAP.
• Familiarity with data analysis and reporting tools (e.g., SQL, Power BI, Tableau).
• Exposure to cloud environments (e.g., AWS, Azure) and modern DevOps practices.

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